Responsible Gaming

Gaming Should Be Entertainment

At FairGo Casino Australia, we believe that online gaming should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it carries risks and should only be enjoyed responsibly by adults who can afford to lose what they wager.

We are committed to promoting responsible gaming practices and providing our players with the tools and support they need to maintain control over their gaming activity.

Age Verification

In Australia, you must be at least 18 years of age (or the legal age in your state) to access and use FairGo Casino. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age in your jurisdiction, please do not register or attempt to gamble.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Please review the following warning signs and seek help if you recognise any of them in your own behaviour:

• Gambling with money you cannot afford to lose
• Chasing losses by gambling more to recover money lost
• Spending more time and money on gambling than intended
• Neglecting family, work, or other responsibilities due to gambling
• Hiding gambling activity or lying to family and friends about the extent of your gambling
• Feeling anxious, irritable, or restless when trying to reduce gambling
• Borrowing money to gamble or pay gambling debts
• Using gambling as an escape from problems or negative emotions
• Failed attempts to cut back or stop gambling
• Gambling affecting your mental health, relationships, or finances

If any of these warning signs apply to you, please reach out for support immediately.

Self-Help Tools and Features

FairGo Casino provides a range of tools to help you stay in control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose within a specified period
• Betting Limits: Control the maximum stake you can place on individual bets
• Reality Checks: Enable regular reminders during your gaming session about how long you have been playing and how much you have wagered
• Time-Out (Cool Off): Take a temporary break from gaming for a set period (24 hours to 6 weeks)
• Self-Exclusion: Voluntarily exclude yourself from your account for a longer period (6 months to 5 years)

You can access these tools through your account settings at any time. We encourage you to use them proactively as part of your responsible gaming strategy.

Support Organisations

If you are struggling with problem gambling, professional help is available. The following organisations provide confidential support and resources:

Australia

• Gambling Help Online - Free counselling and support service
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858 (available 24/7)

United Kingdom

• GamCare - Free advice and support for problem gamblers
  Website: www.gamcare.org.uk
• GamStop - National self-exclusion scheme
  Website: www.gamstop.co.uk

Canada

• Responsible Gambling Council - Evidence-based resources and support
  Website: www.responsiblegambling.org

United States

• National Council on Problem Gambling - Helpline and resources
  Website: www.ncpgambling.org
  Phone: 1-800-522-4700 (confidential helpline)

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) - Federal Centre for Health Education
  Website: www.bzga.de
  Telephone Counselling: 0800 1 372 700

If You Need Help

If you or someone you know is struggling with problem gambling, please reach out for help. There is no shame in seeking support, and professional assistance can make a real difference.

Do not hesitate to contact one of the support organisations listed above or speak to your GP for a referral to gambling counselling services in your area.

Remember: gambling should only ever be for entertainment. If it stops being fun, it's time to seek help.